Ilie Gabriel Wantah Primary Author mixed material bibliography Jakarta Gramedia Pustaka Utama 1998 en English

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265 hlm .;13,2 x 20 cm Front Office is the first book of the Hospitality Guidelines series. In this book the writer, who has wide knowledge and an ample experience in Hotel Management, gives guidance to the hotel staffs on how to handle each task or situation in its own area of operation. This book is not only a tool for the management to get basic technical knowledge and for the staffs to provide proper services, but it is also of benefits to the hoteliers to have confident employees and cosequently to attain more solid, profitable business, as well as to the officials to have a parameter of basic services requirements. authors, Ilie Gabriel Wantah Manajemen Kantor 351 9796057328 UNRIYO LIBRARY PERPUSTAKAAN UNIVERSITAS RESPATI YOGYAKARTA (UNRIYO) 351 Wan h 1169-1 Perpustakaan Kampus 1 - Jln. Laksda Adi Sucipto Km 6,3 Depok, Sleman, Yogyakarta. (H) 351 Wan h C1 fo.png.png 1285 2014-06-11 13:38:55 2016-07-26 10:03:23 machine generated